Marco Vena
Business Technology Management Graduate
I am based in Toronto, Canada. Focused on Data-Driven Solutions and Business Optimization.
Toronto, Canada
About
As a Business Technology Management graduate from Toronto Metropolitan University, I combine technical expertise with business insight to solve organizational challenges through innovative solutions.
My experience includes business analysis, digital strategy & marketing, and sales, where I have contributed to revenue growth, process improvements, and enhanced customer experiences.
I am skilled in data-driven decision-making, process optimization, and information systems, and I am seeking opportunities to contribute to business and technology-focused roles.
Software & Tools
Microsoft Office (Excel, Word, PowerPoint), Tableau, Visio, Figma
Programming
Python, SQL
Web Development
HTML, CSS, JavaScript
Design Tools
Adobe Premiere Pro, Canva, Photoshop
Projects
Silver Creek Preschool
2025Business Analyst & UX Solutions Developer. Developed information system solutions to improve operational efficiency, designed a virtual assistant to enhance website user experience, created process models (BPMN) and supported database design, and addressed system integration, data adoption, budget, and privacy compliance considerations including PIPEDA.
Saturday Night
2025Project Lead & Web Developer. Developed a responsive website using HTML, CSS, and JavaScript, designed custom graphics and multimedia content, integrated interactive features to improve user engagement, and conducted testing to ensure cross-browser compatibility.
Experience
Digital Account Strategist
Teleperformance
April 2025 — Present
Toronto, ON
Managed a portfolio of clients from start to finish, driving growth through customized Google Ads campaigns. Worked closely with clients to understand their needs, built effective marketing strategies, and used performance data and key metrics to continuously improve campaign results in line with client goals.
Account Manager
The Knowledge Academy
May 2025 — April 2025
Toronto, ON
Prospected, qualified, and scheduled meetings with high-potential leads while driving revenue growth through targeted outreach and lead generation strategies. Managed 400+ client accounts to support satisfaction and retention, and delivered tailored solutions aligned with client business needs.
Youth Recreation Leader
City of Toronto
May 2022 — April 2025
Toronto, ON
Led and supervised groups of up to 40 participants, designed and facilitated structured programs and activities, managed conflict resolution and team dynamics, and responded to emergencies while ensuring participant safety.
Growth Strategist & Sales Associate
Gradwear
June 2020 — August 2021
Toronto, ON
Increased sales through targeted campus marketing initiatives, improved brand visibility through social media engagement, executed in-person promotional events to enhance customer experience, and strengthened customer engagement and conversion rates.
Education
Ted Rogers School of Management - Toronto Metropolitan University
Bachelor of Commerce, Business Technology Management
September 2021 — August 2025
Toronto, ON
Contact
Have a question or want to work together? Send me a message.